Country United States
City Irvine, California
Functional Area Business Development & Sales
Job Group Business Development & Sales
Employment Type Permanent Contract
Working time Full-time
The Siegfried Group is a global life science company with a network of 12 sites across Europe, the USA, and Asia. Siegfried offers contract development and manufacturing of active pharmaceutical ingredients, intermediates, and drug products. Siegfried has sales of 1.3 billion USD and employs over 3,600 people. Siegfried Holding AG is listed on the SIX Swiss Exchange (SIX: SFZN).
Our site in Irvine has been part of Siegfried since 2012 and counts around 150 employees. It is our sterile drug product manufacturing site in the US and provides cGMP sterile drug product fill and finish of biologics, suspensions, emulsions, ointments, and gels.
Within this context, we are currently looking to fill the position of Account Representative.
If you are a good communicator and customer oriented, you are the right personality for us.
Your role
As Account Representative you will be responsible for managing customer accounts, fostering positive relationships with clients, and ensuring seamless communication between internal teams. In this role you will play a crucial part in supporting site customer account project activities and execution.
Your tasks:
- Act as the primary contact for site customer accounts, addressing production, quality, and purchasing concerns
- Communicate project updates, promptly reporting deviations or improvements in forecasts and project status
- Participate in client project/business meetings and operational reviews when necessary
- Track project progress against revenue milestones, closely aligning with site account managers and the rolling forecast process
- Ensure effective internal communication on orders, manufacturing schedules, and material availability, escalating deviations promptly
- Collaborate with Operations, Supply Chain, and Site Account Manager to relay project requirements internally and ensure smooth operations
- Coordinate with various departments for cost worksheets, prepare project proposals, and follow up with customers, utilizing business systems efficiently
Your profile
- Bachelor’s Degree
- 3-5 years of sales support experience, preferably in the pharmaceutical or contract manufacturing industries
- Proven experience in maintaining multiple customer accounts
- Technical background in project management, operations, or engineering is a plus
- Strong organizational, project management, and communication skills
Pay Range: $30.00 - $33.00 per hour
Working at Siegfried
- Medical, Dental, Vision
- Employer Sponsored Life & AD&D, Long & Short-Term Disability Insurance Plans
- Voluntary Life & AD&D, Accident and Critical Care Insurance Plans
- 401K Retirement Program with Matching
- Generous Paid Time Off, Sick Time and Paid Company Holidays
Who we are
In the Midst of People’s Lives – Across the Globe
The Siegfried Group is one of the world’s leading Custom Development and Manufacturing Organizations (CDMOs) developing and producing active pharmaceutical ingredients (API), intermediates and finished dosage forms. As our core competence, we successfully integrate chemical and pharmaceutical capabilities into a single business model.
The Siegfried name stands for highest quality, efficiency, flexibility and safety. Present in Europe, Asia and North America, we serve a broad global customer base from major international pharmaceutical companies down to small biologic-pharmaceutical organizations. For them we develop and produce product innovations on a large scale to finished products. We integrate our offer seamlessly into the customers’ value chain. Our comprehensive services range from early-stage Research & Development services such as synthesis, scale-up, formulation development, stability studies and method development all the way through to manufacturing services, ranging from preclinical R&D material for clinical trial purposes to commercial production.
We are able to produce about 200 of the approximately 1500 registered drug substances used in medicine. Moreover, we produce 20 percent of global demand for caffeine. Consequently, nearly 1 billion individuals come into contact with Siegfried products.
What we do in Irvine
Irvine is one of Siegfried’s sterile drug product manufacturing sites, providing contract development and manufacturing services (CDMO) specializing in difficult to manufacture pharmaceuticals, ophthalmics, and drug delivery devices.
Main activities
- Provides cGMP sterile drug product fill finish of biologics, suspensions, emulsions, ointments, and gels
- All fully cGMP and SHE compliant
Features
- Commercial Products: 5 automated filling lines, Commercial manufacturing, Batch sizes up to 150 K units, Fill Volumes 0.5 ml – 100 ml
- Semi-automated and automated visual inspection
- Automated packaging with digital data visual verification
- Stability study services
- Drug delivery
- Laboratory services
- Clinical Products small lot capability (semi-automated filling, batch sizes up to 5 K units)
- Clinical manufacturing (batch sizes less than 5 K units)
Strategic importance
- CDMO for innovative and difficult-to-manufacture products from clinical to commercial NDA and ANDA products
- Provides contract sterile drug product manufacturing and laboratory services to the pharmaceutical and biotechnology industries