Strategic Key Account Manager

For our growing business unit of Drug Products (DP), we are currently searching an experienced Key Account Manager to maintain solid relationships with the company's key clients It is a position of strategic importance for our company.

Your role

This role has three main focal points: New Business, Strategic Planning and Relationship Management

New Business

• Identify upselling and cross-selling opportunities for collaboration and growth of existing high-importance clients, introducing new products or services, and exploring ways to increase the clients' sales.

• Orchestrate mutual efforts with global and local departments to grow the business and deepen existing relations. Plan and align with customer on the requirements, forecast and orders.

• Negotiate commercial agreements and ensure the conclusion of other contracts necessary for the execution of contracted business.

Strategic Planning

• Develop effective customer growth strategies and successfully mediate between the organization and customers. Develop and implement long-term strategies for client retention and upselling

• Research market trends and keep up to date with industry trends, market dynamics and competitor activities

• Act as trusted advisors, understanding the unique needs and goals of each client. Align them with the products, services, and solutions offered by the company

• Safeguard knowledge about current and future customer needs within Drug Product segments of sterile and oral solid applications. Drive development, technology transfer and further buildup of Drug Products

Relationship Management

• Trust, transparency, and reliability are the pillars upon which relationships are built with our clients. Demonstrate commitment to understand the client's needs and act in their best interests. The role is to create a solid foundation for a long-lasting and mutually beneficial partnership

• Become the go-to person for the client by fostering trust and mutual understanding, ensuring their satisfaction and loyalty. Anticipate challenges and provide personalized solutions by handling issues swiftly and professionally

Your profile

Experience

• Our most important criteria is a strong record of accomplishment and network within the CDMO (Contract Development and Contract Manufacturing) industry. preferably with an expertise in solid and sterile forms.

• A Master or PhD in Life Sciences, Chemistry, Biology, Pharmacy or Pharmaceutical Technology

• 8+ years of experience in business development and key account management or comparable sales experience within B2B. Experience in project management or program management is also beneficial for the position

Soft Skills

• Outstanding communication, negotiation and interpersonal skills. Aptitude in networking and building relationships

• Strategic thinker with a keen understanding of market trends and industry developments.

• Results-driven, able to manage all aspects of challenging and fast-paced environment, including excellent time and project management skills

We expect a travel readiness around 30% at peak times

Working at Siegfried

• Flexible Working solutions enable our employees to cope with work and life

• Canteen/Cafeteria and/or meal rebates

• The possibility to work in a fast growing global business

• Other benefits that tie in with local social security of the location

• Working from Home policy

• Generous pension schemes

Who we are

The Siegfried Group is a global life science company with a network of 12 sites in Europe, the USA, and Asia. Siegfried offers contract development and manufacturing of active pharmaceutical ingredients, intermediates, and drug products and has sales more than CHF 1.2 billion Swiss Franks. Siegfried Holding AG employs over 3,600 people and is listed on the SIX Swiss Exchange (SIX: SFZN).

What we do in El Masnou

Bulk manufacturing and packaging of sterile ophthalmic products including eye drops, eye ointments, otic / nasal sprays

General Information